Arceron Mobile Workplace
People love a new mobile, but they hate migrating to one.
A new phone or tablet should be exciting, not disruptive. Whether it’s a company-wide mobile migration, device refresh project, MDM deployment or telecom rollout, I help organizations make the transition as smoothly as possible. From planning and preparation to user guidance and hands-on support, I work to reduce downtime, minimize frustration and help people get back to their productivity quickly.
Let’s be honest, most of your users will migrate to their new devices during work hours. Some will be up and running within minutes, while others may need more guidance and support. Or password resets, MFA recovery or simply the reassurance that everything is being transferred correctly. Here’s some of my favorite personal challenges during my many (many, many) corporate migration classes:
“My iCloud account’s security code (2FA) is configured to my daughter’s mobile phone number” (Sigh)
“My WhatsApp history needs backing up, because I have a lot of sales agreements made there” (Don’t)
“I don’t use Authenticator apps for anything important on that phone” (Small crisis shortly after)
“That recovery e-mail address is from my former employer” (Awkward phone call with them followed)
“Can we speed this migration up, I have a meeting in 12 minutes” (Had almost 200GB of not-backed up media files)
“I don’t have a Google/Apple/Microsoft/Samsung account” (The following password reset e-mail suggested otherwise)
“I don’t need a password manager. I remember all of my passwords.” (Doesn’t)
Doing a migration successfully is about helping people. I focus on the user experience just as much as the technology. Whether it’s a technical deployment workshop, a migration classroom with personal assistance, or providing step-by-step documentation, my goal is to get your people back to being productive again as quickly as possible. I can offer loads of possibilities for providing an enjoyable experience, rather than a frustration one. Custom branded merchandise for example.
I help organizations treduce downtime, minimize disruption and make the entire process feel smooth.
The technology is essential.
The security setup is important.
The experience for your users matters more.
I can help you with:
– User onboarding and migrations
– Communication and adoption planning
– Mobile device migrations
– Apple DEP & Samsung Knox deployments
– Microsoft Intune & Mobile Iron configurations
– Mobile Device Management (MDM) setups
– Mobile Application Management (MAM) setup for BYOD
– Telecom subscriptions & deployments
– End-user training, assistance and documentation